Privacy Policy
 

Effective Date: July 1, 2026
 

SnagPod LLC (“SnagPod,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, mobile applications, digital platforms, and related services, including SnagPod Wellness Safe Place and SnagPod Life Impact. By accessing or using our website, applications, or services, you acknowledge the practices described in this Privacy Policy.
 

Information We Collect
 

Depending on how you interact with SnagPod, we may collect information such as:
 

• Name

• Email address

• Account credentials

• Organization, school, program, or cohort information

• Profile information you choose to provide

• Program participation information

• App activity and progress

• Scenario responses and educational outcomes

• Wellness check-in information

• Journal entries or other content voluntarily entered into the application

• Case-management or support-related information where applicable

• Device, browser, and technical information

• Usage information necessary to operate, secure, and improve our services
   

The exact information collected depends on the SnagPod service, user role, organization configuration, and features being used.
 

How We Use Information
 

We may use collected information to:
 

• Create and manage user accounts

• Authenticate users and maintain secure access

• Provide SnagPod Wellness Safe Place and SnagPod Life Impact services

• Deliver educational, prevention, wellness, and accountability features

• Track participant progress and program completion

• Support authorized case managers, administrators, schools, and partner organizations

• Generate program and outcome reports

• Provide safety, support, and follow-up features where enabled

• Improve functionality, usability, and performance

• Maintain system security and prevent misuse

• Respond to support requests

• Comply with legal and regulatory obligations
   

We do not sell personal information to advertisers.
 

Information Shared With Organizations
 

Certain SnagPod applications are designed for use through schools, community organizations, prevention programs, treatment or support programs, and other authorized institutions.
 

When a user participates through an organization, authorized personnel from that organization may have access to information necessary to administer the program, monitor participation, provide support, manage assignments, review progress, or generate reports.
 

Access is based on assigned roles and permissions within the platform.
 

Sensitive and Wellness Information
 

SnagPod Wellness Safe Place may allow users to voluntarily provide personal wellness, emotional, support, or safety-related information.
 

This information is used to provide the requested application functionality and authorized support services.

SnagPod Wellness Safe Place is not a substitute for emergency services, professional medical care, mental-health treatment, diagnosis, or crisis intervention services.
 

If you are experiencing an immediate emergency, contact 911 or the appropriate local emergency service.
 

Children and Youth Users
 

Some SnagPod services may be used by youth through participating schools, families, community organizations, or authorized programs.
 

Where required, access by minors may be subject to parental, guardian, school, organizational, or other legally appropriate authorization.
 

SnagPod does not knowingly collect information from children in violation of applicable law.
 

Location Information
 

Certain SnagPod features may use location information when the user has granted permission and the feature is enabled.

Location information is used only for the functionality for which permission was provided, such as safety-related or support-related features.
 

Users may control location permissions through their device settings.
 

Third-Party Services
 

SnagPod uses trusted third-party technology providers to operate its applications and services.
 

These may include:
 

• Cloud hosting and database providers

• Authentication services

• Mobile application infrastructure

• Analytics or diagnostic services

• Secure storage technologies

• Apple platform services such as Face ID or other device-level authentication
   

Third-party providers may process information only as necessary to provide their services and are subject to their own privacy and security obligations.
 

Data Security
 

SnagPod uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
 

These safeguards may include:
 

• Account authentication

• Role-based access controls

• Secure cloud infrastructure

• Encryption in transit

• Restricted administrative access

• Secure server-side functions

• Monitoring and access controls
   

No system can guarantee absolute security, but SnagPod takes reasonable measures to protect the information entrusted to us.

Data Retention
 

We retain personal information only for as long as reasonably necessary to:
 

• Provide the applicable services

• Maintain required program records

• Support legitimate organizational needs

• Meet contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements
   

Retention periods may vary depending on the type of information, user role, participating organization, and applicable legal requirements.

Account Deletion
 

Where account creation is available, users may request or initiate deletion of their account in accordance with the functionality provided in the applicable SnagPod application.
 

For example, eligible users of SnagPod Life Impact may access account deletion through the My Account section of the application.
 

Account deletion permanently removes the account and associated personal information except where retention is required by law, contract, legitimate security needs, or applicable organizational requirements.
 

Your Privacy Choices
 

Depending on the service and applicable law, users may have the right to:
 

• Access personal information

• Correct inaccurate information

• Request deletion

• Withdraw certain permissions

• Manage device permissions

• Request information about how their data is used
   

Requests may be subject to identity verification and applicable legal or contractual limitations.

Cookies and Website Technologies.
 

Our website may use cookies or similar technologies necessary for website functionality, security, analytics, and performance.

Users may manage certain cookie preferences through their browser or website settings.
 

External Links
 

Our website or applications may contain links to third-party websites or services.

SnagPod is not responsible for the privacy practices of third-party websites. Users should review the privacy policies of those services before providing personal information.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the revised policy will be posted with an updated effective date.
 

Contact Us
 

For questions about this Privacy Policy, privacy practices, or personal information, contact:
 

SnagPod LLC
Lake Orion, MI 48359
United States

Email: info@snagpodllc.com
Website: www.snagpodllc.com

For privacy-related inquiries, please include enough information for us to identify the applicable service and respond appropriately.